Shipping Easy marketing Emails put in SPAM

0
Answered

Hello, I am working on our Christmas email, and the test messages I keep sending myself are put in SPAM.  Gmail is saying (copied below) and on screen picture attached.

=== it seems that the Shipping Easy mailbox has been identified as SPAM, is there a work around to this problem?====

Why is this message in spam? 

Lots of messages from em2797.shippingeasyemail.com were identified as spam in the past.

Report not spam

 

0

Good day,

Sorry for any confusion caused by the test massages showing up as SPAM.

We are aware of the issue and making changes to change that behavior. All test messages are sent from the same server. The campaigns themselves are sent from a rotating list of servers and IPs so they would not have the same SPAM ratio at all. 

In this case you can send out the actual campaign without concern that there will be the same type of behavior. While some messages may end up in SPAM just like any other campaign, you should see the same send rate as you do with your previous campaigns in ShippingEasy.

We hope this helps!

Comment actions Permalink

Add a Comment

Please sign in to leave a comment.