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Black Frame Around Image/Icon

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I have recently begun having issues with the DYMO app showing a frame around any image I try to insert on a label. I have not had this issue in the past.

 

Can anyone help with this?

 

Thank you!

 

  • Nicole LaPierre
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Hello Nicole,

Thank you for posting on our forums! This looks like a setting on DYMO's app as this is not something ShippingEasy does in our app. I recommend reaching out to DYMO support to troubleshoot with them as to why this is happening to any image you try to insert on a label. Their phone number is 1-877-289-3966.

I hope this helps!

  • Tom K.
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