Customs Label Number in the tracking field

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When printing an international label for a country that does not have tracking, I'd like to see the customs label number visible in the tracking field. That label number is still used while the package is moving in the USA and would provide some proof of shipment for my customers (and insurance claims). It already shows up in my 3Dcart section so it does seem like it is getting passed along somehow.

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Hi Patrick,

Thanks for reaching out! I can certainly understand your need for this. I think part of the reason we dont include it currently is so as not to confuse our customers with what "tracking numbers" are actually trackable. That said, we are coming out with a new update her pretty soon (possibly tomorrow) where ShippingEasy will display the tracking number for USPS int'l shipments, even if the tracking is only as far as the domestic collection point so that you at least can track the parcel while it is still in the United States. This update will not, however, include packages that are not trackable at all. I hope this is somewhat helpful!

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Hi Patrick,

The work for this has been completed and we now show tracking information for all orders with at least some tracking available. I hope this helps somewhat!

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