Hi - I have been printing with you guys for a couple of years. Usually, things go smooth. Today, I printed a single 4x5 and it was about 75% of that size and had added info at the bottom that included a reference number, tracking number, mail class, package type,date, value, rubber stamp, etc....I have never seen this before. Is this a glitch or something new? Also, any idea why it is printing small than full size?
Thanks!
Hello Drake,
I'm so sorry to hear about the issue that you had printing!
To look into this further, we will need additional information about the issue you've experienced. Please reach out to us directly at issues@shippingeasy.com and we'd be happy to get to the bottom of this.
Regards,
Shea