Not seeing updated bank account

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Answered

I changed my bank account both on Encidia and ShippingEasy websites and I still cannot pay for my shipments. PLEASE HELP I NEED TO SHIP MY PACKAGES ASAP.

Official Comment

Hi Reid,

Thank you for posting to our forums!

I'm sorry to hear you have run into issues purchasing postage.  I would recommend sending the order back to the Orders page (using the little x next to the order) and trying the process again.  If it still doesn't work, please log into the Endicia account directly using these steps to double check that the correct card is listed:

How to: Update my Endicia account billing details

Please keep in mind you have two Endicia accounts so be sure to log into the corresponding one.

If you still have the same troubles after that, please let us know in the comments so we can troubleshoot further.  Thanks!

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