My ShippingEasy module is functioning in PrestaShop. My PrestaShop shopping cart is functioning in ShippingEasy. When an order is placed at our PrestaShop shopping cart the shipping charge is shown as "Free". Since we have a 25 pound product that is NOT a good outcome for us. How do I allow customers to see the shipping charge they will actually be paying to have their order shipped to them?
Thank you.
Hello Sam,
Thank you for posting in our community today!
Unfortunately, ShippingEasy does not have the ability to provide shipping rates back to your store. You can, however, configure a separate rate plugin or addon in Prestashop for the shipping rates you and your customers will be able to view on the store itself.
I did find a link of possible helpful add-ons you could add:
https://addons.prestashop.com/en/523-shipping-costs
I hope that helps, but please let me know if there is anything else we can do to assist.
Regards
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