1. ShippingEasy
  2. Community
  3. Community | Questions & Answers

can't log in it all worked yesterday

0
Answered

have email address and it doesn't accept password or send an email to reset the password. have used this program for months.  PC did update, could be a bug? how to fix?

help

  • Marilyn Boese
  • Follow
0

Hi Marilyn,

Thanks for posting to our forum!

I'm sorry to hear you are having troubles logging in today.

I just sent the reset password to the email address on file.  Please check your Inbox and Spam folder for it.  If you did not receive that, please let us know in the comments so we can assist further.

  • Melody H.
Comment actions Permalink
0

Got your email and reset and I am in, back in business.  The original request was never responded to AFAIK< looked in In and SPAM etc.  But I got a reset, thanks

  • Marilyn Boese
Comment actions Permalink
0

Hi Marilyn,

I'm so glad to hear you were able to get logged in and back to shipping!

Thanks for letting me know.

  • Melody H.
Comment actions Permalink

Add a Comment

Please sign in to leave a comment.