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Add Product Options (Variations) to the CSV/Manual Orders Uploads

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We sell products that may have some variations (color, size etc.). Currently, if we need to create a new manual order or upload a CSV it doesn't have a field to add these product options. This is a MUST.

  • Guy Rotberg
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Official Comment

Hi Guy,

Good news!

Although we do not currently support this, you can now edit orders by viewing the article entitled how do I edit the line items of an order on the Orders page?. When you do this, you can add the product options and when you add those in, the product options will be added to the end of the existing line item description. Note: "Display Product Options" must be selected in the Store settings in order for the product options to be displayed.

We may be adding this into the Product Catalog in the future so that when a SKU is entered, it would map the product's product details to that order, but currently do not support that.

NOTE: The same warning applies as editing any other portions of the order's information - this can cause problems with the update back to the store with the shipment tracking information.

  • Rachael O. [ShippingEasy]
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Hello Guy,

Thanks for the suggestion, we will add it to the list.

Meanwhile, one workaround that some of our customers use is to include the product options in the item description. For example, their CSV data will have "T-Shirt [XL] [Blue]"

That way, the information is still visible within ShippingEasy when looking at the order.

Thanks,

Gregg Sporar

Product Manager

ShippingEasy

  • ShippingEasy
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Thanks Gregg for the quick reply. 

Obviously this is not the ideal solution for us, but we understand that this is what we can work with at the moment. Will you be able to notify us when the feature is added to your system?

Keep on smiling,

Guy Rotberg

  • Guy Rotberg
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Hello Guy,

Yes, when we mark one of these suggestion topics as "Done," our Customer Success team notifies each customer who had participated on that topic.

Thanks,

Gregg Sporar [Product Manager, ShippingEasy]

  • ShippingEasy
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