Auto-populate Fedex Phone Number


I am unable to acquire my customer's phone numbers through the retail platform I use. Every time I ship a package via Fedex (which is often) I have to manually edit and type in my own phone number. There should be a feature where I can auto-populate the phone number field with my own contact info since their phone numbers are not applicable or available.

Official Comment

Great news - this has now been released!

We now automatically populate the recipient’s phone number with your (the
shipper’s) phone number on FedEx services that require a phone number.
This is only done when no recipient phone number was provided in the
order. This should help your situation. Thanks again for the request!

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Excellent suggestion! I have passed along this feedback to our Product Team.

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I just told them this today. You must add this feature.

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