We been having been problems the last couple of days with order stuck in the ready to print que, I have four batches right now that I can't print out or delete.
Orders Stuck in Ready to Print
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Hello Carlos, and thank you for posting to our community forums!
After checking your account, I was unable to find any stuck labels in your account, however I may not be checking the same account you are working with.
If you are still experiencing stuck labels in your account, can you please contact our support directly at issues@shippingeasy.com.
Please be sure to provide your full name and your ShippingEasy account name and we will be able to follow up with you via email.
Thank you!
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As you can see the picture that was my issue, before I contacted live chat and they open a ticket and they fix the issue that you see in the picture.
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Hi Michael - Thanks for reaching out to us!
At the moment, I do not see any labels on your Ready to Print page that failed to fully generate. I hope you were able to resolve this!
We strive to provide prompt service to our paid subscribers. For the fastest resolution, please use the email, chat, and phone links on the blue navigation bar in app to reach our Customer Success team.