CAUSING SHIPPING MISTAKES: Orange notification for "Shipments" shows all shipments

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Hi, If there are multiple people generate shipping labels from 2 different computer, and 2 different account. The "Shipments" on the top menu will show another person's current shipping item. Which will cause shipping mistake for users.

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Thanks so much for reaching out! This actually sounds like it may be a bug so I've gone ahead and forwarded the information you've sent along to our Product Team. They've put in a ticket to fix the issue but I do not know if it has been prioritized yet. Thanks again for alerting us to this!

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Hi Ellen,

I wanted to let you know that I looked into this further and it actually does not seem like a bug after all!

Basically, this is how it works:

  • The orange circle above the "Shipments" tab will appear for all users if "All Shipments" is selected on the Ready to Ship screen.
  • If you toggle to "My Shipments" then the orange circle will only display if you have shipments assigned to you on the Ready to Ship screen.

So, what I think we really need to add here is the ability to freeze/set "My Shipments" on certain users so that they no longer see the "All Shipments" option. There is another thread that is related that I think that you would also benefit from following and maybe even commenting: Set Per-User Permissions

I hope this helps and thanks again for the request!

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