1. ShippingEasy
  2. Community
  3. Feature Requests | Shipments

Email template salutation

0

The email templates offer the following variables for customer name:

{{shipment.customer_name}}

{{recipient.full_name}}

{{shipment.billing_full_name}}

For the salutation, in all cases the name includes the persons first and last name, which is not ideal for a friendly Hello. Would it be possible to use the customer first name only?

As in {{recipient.first_name}}

  • Gregorio de Haro
  • Follow
0

Hi Gregorio, 

Thanks again for posting this to this forum! I understand this could be helpful when you want to  email to your customers in a less formal way.

I've logged your request. Please keep an eye on this thread for updates. Thanks!  

  • Rachael O. [ShippingEasy]
Comment actions Permalink
0

I wanted to check in on this request. Is this now possible?

  • Morgen Newman
Comment actions Permalink
0

Hi Morgen, 

Unfortunately, this is not yet an option, but thanks for posting! We're continuing to monitor this thread and as we see interest grow, we'll revise our prioritization schedule.

  • Rachael O. [ShippingEasy]
Comment actions Permalink

Add a Comment

Please sign in to leave a comment.