It'd be great if there was a way either resync orders from the original source into Shipping easy or to run an order back through autoship. Often customers put an extra letter or have the city as the street. If this info is corrected on the original order, there should be a way to make it eligible for autoship.
Hi there!
Thanks for mentioning this. At this time, Autoship predictions are given when an order is first pulled into the system. If the order is editted, such as the address or order details, then it will no longer be eligible for autoship. We greatly appreciate your feedback and will pass it along to our developers!
One way you might be able to work around this in the mean time is to use the "Autoship Selection" column on the Orders page to apply one of your saved selections in it's place. I'll also go ahead and add your request to our list of features to consider. Thanks for your feedback again!
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