Hi Randall,

Thanks for posting in our forums! It does appear you contacted Support directly about this issue as well. Based on the information you provided, this did appear to be related to a browser/cache issue on your computer. Would you please clear your cookies and cache on your browser? I've included some links for how to do that for specific browsers below.

Google Chrome

Mozilla Firefox

Microsoft Internet Explorer

Please let us know if you need further assistance.

Warm regards,

Taylor Painter