I have been unable to sign in and access my account. I have cleared cookies (as recommended) and it did not help. What else could I try.
I have been unable to sign in and access my account. I have cleared cookies (as recommended) and it did not help. What else could I try.
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Hi Dave, thank you for posting to our community!
I'm sorry to hear that you are still having trouble logging into your ShippingEasy account.
Recent developments have led us to believe that it may be necessary, when clearing cookies in Chrome, to select "From the beginning of time" as the option for 'Obliterate the following items from'.
The link below provides specific instructions for accessing that option in Chrome, along with links for several other web browsers if you are using one of those instead.
How to clear Cache and Cookies.
Can you please try that and let us know your results?
We look forward to hearing from you.