I cant log in because I dont know why and I can get to chat because I CANT log in. I cant get the phone number because I CANT log in. I cant contact anyone there because I cant the phone number because I CANT log in. Can someone please let me know if something is wrong with the website or my account.
How do I get in touch with you!!!!!!!!!
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I'm having this same issue. Can't log in and can't get support because I can't log in. Please help!
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Hi Bob,
I'm sorry to hear you are unable to access your account- I know this can be very annoying when you have orders to ship! We just gave you a call and I'm happy to hear you were able to log in.
Here is some more information for other users with this issue:
Customers have been able to access their account when they select to clear their cookies on Chrome with the range "From the beginning of time".
The link below provides specific instructions for clearing your cookies in various browsers.
FAQ: Issues logging into ShippingEasy
Let us know if you have further questions!
Warm regards,
Taylor Painter