Please confirm that this is the case: ShippingEasy cannot proactively send quantity updates to Ebay or Amazon until an order for that SKU has come from that marketplace. If we've had an order for a SKU from Ebay but not Amazon, then ShippingEasy can control that SKU on Ebay but not Amazon.
It seems like it will take a fatal number of order defects before ShippingEasy is able to actually manage our inventory across Ebay, Amazon, and Shopify. I feel like I must be misunderstanding how this works. Please advise.
Hi Andrew & Randy,
Right now new orders must sync from eBay, Amazon and BigCommerce in order to link your SKU(s) to your product catalog in ShippingEasy. That said, we are currently working on the option to link all SKUs without new orders and hope to go live with this update next week.
Please note that the bulk link products feature is already live on our Shopify integration as well. You can read more about how to set this up here: https://support.shippingeasy.com/hc/en-us/articles/213486603-How-to-Link-my-Product-SKUs-to-my-store-
I understand that in the meantime waiting for your eBay and Amazon stores to sync new orders is not ideal. I will update this post again as soon we are able to bulk link your products on each of these store platforms.
Tessa Hadobas [Product Manager]