my orders that are shipped through shippingeasy are not being updated on Ecwid. the orders are going to shippingeasy but they are not showing up shipped in Ecwid after we ship them through shippingeasy?
shippingeasy not sending info back to Ecwid
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Hello Stephanie,
I'm so sorry to hear that your orders are not updating back on your Ecwid store. I'd love to assist with this. Unfortunately, we are not showing these orders or an Ecwid store connected to your account. We'd like to help you with this further if you could email issues@shippingeasy.com and provide additional information on this issue, we would be happy to help resolve this for you.
Thank you,
Shea