Hi Dan,

I believe we got you all taken care of in your other post and via email but I did not want this post to go unanswered so I will address your question.

You can see all of the support we offer here: 

What sort of help and support do you offer?

Since you are on a paid plan, you will receive the most support!  We're happy to help via email, chat, or phone- just use the links at the top of the app.

Thanks!