I have been charged for postage that I did not purchase. My bank account shows a charge of $50 postage on 12/1. How is that even possible when today is 11/30?? My last postage purchase was on 11/28. Help!!
I have been charged for postage that I did not purchase. My bank account shows a charge of $50 postage on 12/1. How is that even possible when today is 11/30?? My last postage purchase was on 11/28. Help!!
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Hello Vanessa, and thank you for posting to our community!
It may be possible the charge from the 28th was billed to your bank account late. Was the charge in your bank account listed as Endicia Postage (EMS)? If so, you may want to check your Endicia transaction history against your bank account to confirm the $50 charge does not correspond.
This link explains: How to: Obtain your Endicia refund and transaction history
If you are unable to reconcile the charge to your Endicia transaction history, we would recommend contacting Endicia directly via phone 800-576-3279, email - http://www.endicia.com/support/contact-support/, or live chat - http://www.endicia.com/support/live-chat for further information regarding that mystery charge.
Thank you.