How do I get an end of the year report when I cancelled shipping easy? I contacted Endicia and shipping easy set up my "security" questions and answers. With that said I have no idea what the answers are. One of the questions was, "what color are the chairs in the conference room?" I have no idea what conference room they are referring to. I was told I need the answers to these questions to get the info I need for my taxes. However when I call shipping easy's 1800 number there is not an option to talk to a person unless you currently have an account. Does anyone know where or how I can get an end of the year report with a cancelled account?
Cancelled account
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I'm trying to cancel my account but the activation button will not come up after I validate that I'm canceling..this is the biggest pain in the ass not being able to talk to a human!!!
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Hi Kelly,
Thank you for your post.
Matthew is assisting you with cancelling your account in your other post here: https://support.shippingeasy.com/hc/en-us/community/posts/360040113732-CANCEL-ASAP
Feel free to comment there if the recommendation he made doesn't do the trick. We're happy to help!
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Hello Kirsten, and thank you for posting in our community.
Because your account has been closed, along with your Endicia accounts, we will need to contact Endicia for you to obtain your end of year reports.
Due to the sensitive nature of your request and potential security risks involved, can you contact our support directly at issues@shippingeasy.com.
Please be sure to provide your full name, your ShippingEasy account name, and mention your request for a Endicia end of year reports. One of our account managers will be able to verify your account and assist directly with your request.
Thank you.