I tried changing the print settings to USPS 4x5" and it still prints, even the test print, a HUGE full page label. I can't use this label. I am printing on a PhotoSmart 4600 printer. Please help. Thanks!
I tried changing the print settings to USPS 4x5" and it still prints, even the test print, a HUGE full page label. I can't use this label. I am printing on a PhotoSmart 4600 printer. Please help. Thanks!
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Hello Robert, and thank you for posting to our community!
After checking your account, I see you are not using ConnectEasy. This means that any labels you choose to print from ShippingEasy will appear in another web browser tab as a PDF label.
When printing from your web browser, it is important that you choose the correct paper size settings in the Print Dialog window that appears when you choose to print.
If you are unable to print the labels from your browser correctly, we would recommend you download and try printing directly from your computer, using the steps in the link below.
How to: Download a PDF label or document to my computer
If you are still unable to print the label directly from your computer, you may want to contact the manufacturer of your printer or computer for further assistance printing the label document from your computer.
Once you are able to print correctly from your computer, you should then be able to print the PDF labels from your web browser the same.
Thank you.