Edit Previous Selection

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There needs to be a way to edit the previous selection. I made a mistake and shipped a SKU in the wrong package. Now every time the package pops up it is going into the wrong item.

I tried to make a phony order with the correct saved selection, added the order to my cart, but it seems you have to go all the way and pay for the label for the change to apply.

I understand I can make a shipping rule to pull this one SKU, but I believe a simple way of changing the saved selection would be better.

Also you can make it so we can upload a CSV with our saved selections. Instead of us having to selected each one as the SKU sells.

Stephen Dutka
July 15, 2018 12:52
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I guess I can pay for the label and then request to cancel the label, but it still seems as if I am trying to trick the program.

Stephen Dutka
July 15, 2018 12:53

Hi Stephen,

We greatly appreciate your post to our feature request forum, your detailed explanation is very helpful! Active feedback like yours helps us to consider what future features to look into.

We have logged your request and it will be under consideration for prioritization. If there are any updates, we will be sure to update this post. Also if we hear this request from other customers, we will be sure to direct them to share their feedback here as well!

Jacen P. [ShippingEasy]
July 16, 2018 20:09

Hi Stephen,

We have made some updates that might be helpful! We are now able to edit Shipping Presets (previously called Saved Selections) as well as determined favorites and the order in which they appear.

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