Tracking

Customer are emailing me and there telling me that there not get there tracking number or update /notification sent to there email.

How can this be fixed

Thanks

Emanuel .

Hi Emanuel,

Thanks so much for your post! What we can do is customize the Shipment Confirmation email that is sent to your customers.

When notifying your customers, your Shipment Confirmation email template should include:

Hope this helps!

I also use a third pay called globegistics to ship my parcel out.

Post is closed for comments.