Issues with Post Purchase Fulfillment Holds

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Our merchants have been discussing issues with ShippingEasy and our app One Click Upsell from the Zipify team. 

In May, Shopify rolled out a new fulfillment API that takes into accounts apps like ours that edit orders post-purchase; details on it here: https://shopify.dev/changelog/post-purchase-fulfillment-holds

Fulfillment apps such as ShippingEasy will need to make a change; for example, delay order processing up to a time of the merchant's choosing (say, 1 hour) and during that time, re-pull all line items on the order to see if there were add-ons.

Most fulfillment providers are now updating their integration to Shopify to account for this new version of how some Shopify orders may work (edited orders)

This is a huge issue for our merchants leading to a loss in revenue. When will the changes to the post-purchase fulfillment holds be updated?

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The latest Shopify Fulfillment API allows for fulfillment holds so post-purchase offers products can be smoothly added to orders: https://shopify.dev/changelog/post-purchase-fulfillment-holds

Having this feature would allow Shopify store owners to use the apps together and increase Average Order Value seamlessly. Provide merchants with a significant increase if profitability that is lost without post-purchase upsells.

Any update on this Shipping Easy? Most all other Shopify fulfillment partners are using this already. 

 

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