Create a Unique Duplicate Label | How To

If you ever have an item that has been returned to you and needs exchanging, if you have recurring orders, or if you make a mistake on a label - you can easily duplicate a label within ShippingEasy!

Duplicate labels will have the same recipient, carrier, carrier service, packaging, and weight as the original shipment.

Things to note about duplicating a label:

  • Duplicate labels will receive a shipping confirmation email.

  • Shipping Rules will not apply to duplicate shipments. since these shipments never return to the Orders page, Shipping Rules will not be applied to them. In addition, any Shipping Rules applied to the original order are not duplicated with the shipment.

  • ShippingEasy will not duplicate any insurance or any of the label add-ons such as signature confirmation. If you would like insurance to be included on your duplicate label, you will need to edit the label before purchasing.

  • You cannot duplicate an FBA shipment that has redacted data. Learn more about Amazon's policy on personally identifiable information.

Create a Duplicate Label with a Unique Tracking Number

Once an order has been shipped, it will appear on the SHIPMENT HISTORY page where you can track and view all the details of your shipments. You can also duplicate a label.

  1. Locate a shipment using the options below once you are on the SHIPMENT HISTORY page:

    1. Scroll manually through your history. You can adjust the number of shipments listed per page using the Results Per Page option in the bottom left corner.

      Shows dropdown menu to choose default number of shipments displayed.
    2. Use the Shipment History search box or open the Selected Filters, both located in the actions bar above your shipments and pictured below. Learn more about filtering shipments on the SHIPMENT HISTORY page.

      Available filter options
  2. Click the Actions icon SHIP_ShipHist_OrderActions_Icon.png to the far right of the shipment, and select Create Duplicate Shipment.

    Box highlights Create Duplicate Shipment option in Actions dropdown menu.

    Alternatively, you can select one or more shipments using the checkbox on the left, and choose Duplicate Shipments from the "Label Actions" dropdown.

    Box highlights Label Actions dropdown, and Duplicate Shipments in menu

    Tip

    You can duplicate shipments from the order lookup via Global Search.Once you have found an order, click the Create Duplicate Shipment option listed in the Actions box on the right.

    Box highlights Create Duplicate Shipment option in Actions menu

    The order will automatically move to the READY TO SHIP page. You will be guided to that same screen, and a confirmation message will briefly appear to let you know a duplicate shipment has been set up for the selected order.

    By default, all information on the duplicate order about the address and shipping method will be the same as the original order.

    Insurance and delivery confirmations are not duplicated from the original label. Edit the Shipment Details to re-add this information.

  3. Optional: Edit the Shipment Details.

    On the READY TO SHIP page you can edit the address, carrier selections, third-party billing, and customs information. Learn more about editing each:

    1. Recipient's and/or sender's address

    2. Carrier, service, package, and/or weight

    3. Third-party postage and customs duties

    4. Customs information

  4. Click Buy Label when you are ready to print the Duplicate Label and send it to the READY TO PRINT page.

    ORD_Menubar-BuyLabels_MRK.png

    If ConnectEasy is enabled, click Buy & Print Label and send it to your selected printer.

    ORD_MenuBar_Buy_PrintLabel_MRK.png

Cancelling a Request to Duplicate a Label

If you have changed your mind and do not wish to duplicate the label, clicking the X located next to the order will allow you to remove the shipment from this page, sending it back to your SHIPMENT HISTORY.

Locate the order in the Pending Queue on the left side of the READY TO SHIP page. Then click the to the right of the order.

ORD_RTS_PendingQueue_Cancel_X_MRK.png

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