International Shipping FAQs

What does the error "weight cannot be less than the total customs item weight" mean?

When shipping internationally, customs forms for packages need to be as accurate as possible to ensure timely processing. Specific information must be includ...

Do I need to enter a province for my international orders?

In some cases, yes. However, most international destination countries do not require a province on the label. Including the province can help local couriers....