International Shipping FAQs

Can I create a return label for an international shipment?

A Ship From address in ShippingEasy must be a US-based address. Unlike domestic returns, you cannot create a return label for an international shipment in S...

What are customs forms and commercial invoices?

Customs forms and commercial invoices are crucial international documents that provide details about international transactions and help your packages get t...

Why do I need to provide a Proof of Filing Citation (PFC)?

If you're shipping an item internationally that is valued at over $2,500, the U.S. Census Bureau and U.S. Customs and Border Protection require you to elect...

What does the error "weight cannot be less than the total customs item weight" mean?

When shipping internationally, customs forms for packages need to be as accurate as possible to ensure timely processing. Specific information must be inclu...

What options do I have for USPS international shipping?

International shipping delivery times are dependent on which mail service is used and can take anywhere from a few days to several weeks for your package to...

Do I need to enter a province for my international orders?

In some cases, yes. However, most international destination countries do not require a province on the label. Including the province can help local couriers...

What is a Harmonized Tariff Code and why do I need it?

Harmonized Codes are internationally recognized codes to classify an item for tax purposes. Harmonized Codes (also referred to as Tariff Codes, TARIC, Custo...