Multiple Variants in Inventory Control Grid - Very Frustrating!


I have parent/main products with multiple options - as many as 100 in some cases. When I search for a variants SKU in the Shipping Easy inventory grid, I get the main product and then a dropdown for "Multiple Variants". That's fine, but the problem is the sub-grid for the variants only includes 10 variants that can be easily accessed and whose inventory can be quickly updated. When you hit "View All," the grid disappears and you get a list of each variant SKU. To update inventory for a given SKU, one needs to open the individual SKU, click on "Adjust Stock," then update, save, and backup twice to get back to the list of variant SKUs. 

In short, what is a simple two step process for main products in the main inventory grid - or the ten products that show up in the initial drop-down grid - to update inventory is now a several step, awkward process. I will now need to update variants via csv uploads, which is also a pain.

The solution to this is easy: provide the same functionality - quick sort based on SKU, inventory updates - for up to 50 products in the Variant grid. If you have more than 50 variants, you should be able to move to the next 50.

An easier solution still would be to do away with the multiple variant grid. Just let us search for individual variant SKUs - or a partial SKU. In may face, RACE-BLK is the parent. Before this was added all variants would appear in the search for RACE-BLK - I could just run down the grid and update inventory with one click of the mouse, enter the new number, and return. Done. 

I really hope Shipping Easy remedies this easily, because those of us who have few main products, but thousands of variants, can't access those variants easily in the inventory grid. Really frustrating. 

Official Comment

UPDATE: ShippingEasy retired the Inventory Management subscription in June of 2020. Our Product Catalog stores a comprehensive list of the products you sell and allows you to add your product information to leverage product and SKU details to ship more efficiently. Learn more about our Product Catalog.

Existing Inventory Management subscribers will still have the ability to use the features specific to Inventory Management, however, we are no longer supporting new subscribers.

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Hi Brandon, 

Thanks for taking the time to post. We got more information from our product team regarding this request.

This change was implemented to improve the performance of the product catalog page. Without the cap, product pages were failing to load for merchants that had numerous variants listed within an item. As you can imagine, this creates a massive inconvenience for users. 

We understand wanting to make inventory updates as easy as possible, but we will not be expanding the variant list at this time. 

We have documented the request to use the search bar to search a single SKU variant instead of pulling up the parent SKU. If there are any updates, we will be sure to let you know. 


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Thank you for your response.

However, there does seem to be another approach. If you don't want to / can't increase the number of variants in the preview panel, at least allow users to shift to the next 10 variants in the preview pane, rather than moving them straight to the very cumbersome main variant page that requires multiple steps to update inventory levels. 


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