{{shipment.shipping_paid}} is not working on packing slips

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Hi,

I'm trying to add shipping to our packing slips and it always comes out as $0.00.

The total price is correct, but the {{shipment.shipping_paid}} is not.

Thanks.

Official Comment

I'm pleased to announce that this issue has been fully resolved.

Last night our development team deployed a fix that ensures that the {{shipment.shipping_paid}} variable displays correctly when the packing slip is printed before the label is purchased.

A week ago, we deployed a fix that resolves the bug seen when packing slips are printed after the label is purchased.

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Hi Matt - Thanks for bringing this to our attention! I'm so sorry that this variable has not been working.

I have verified the issue that you're seeing and escalated a ticket with our developers. I'll post an update on our progress back here to the forums.

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We identified two separate bugs related to the {{shipment.shipping_paid}} variable. One appears when a packing slip is printed before a label is purchase. The other appears when the packing slip is printed after the label is purchased.

Last night our development team deployed a fix that ensures that the {{shipment.shipping_paid}} variable displays correctly when the packing slip is printed after the label is purchased.

The team is still working on a fix for packing slips printed before the label is purchased. I don't have an ETA at this time, but I'll provide another update when I receive more information.

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Thanks Jennifer! Printing after the label is purchased fits our use case, so we should be good. Do you know if the following shipping variables are available with this latest release: subtotal, tax, discount/credits?

Regards,

Matt Cannon
Cannon Technology Partners
Client: www.tiregeek.com

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Hi Matt - Glad to hear that our latest fix resolves your particular problem!
Regarding your other request, for subtotal, tax, and discount variables, these were not deployed with our last release. Though, I know we'll be sure to update the original forum post when this is available. So, keep your eyes on your inbox!

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