Product Title - Actual vs. Commercial Invoice


I ship vitamins all over the world. Some countries will reject packages that contain unknown products, like when the commercial invoice displays the name of the actual product and not the tariff description. For example: I sell 700 diff vitamins - 700 different titles. The tariff description for all 700 is Other Food Preparations. This is a term that customs is familiar with and accepts usually.

Official Comment

Hi Nitivel, 

Thank you very much for participating in our inventory management beta and for your post. 

It sounds like you need a way to set a default generic product description that is listed on the customs form for all of your products and international orders.

We've had similar requests for this sort of functionality in the past and would be eager to learn more about your specific requirements as well. Please see the following link includes a similar request with some questions from our product team. It would be great if you could review this link and include your feedback here as well. This will enable us to monitor one cohesive thread regarding the topic.

Tessa Hadobas [Product Manager] 

Comment actions Permalink

UPDATE: ShippingEasy retired the Inventory Management subscription in June of 2020. Our Product Catalog stores a comprehensive list of the products you sell and allows you to add your product information to leverage product and SKU details to ship more efficiently. Learn more about our Product Catalog.

Existing Inventory Management subscribers will still have the ability to use the features specific to Inventory Management, however, we are no longer supporting new subscribers.

Comment actions Permalink

Add a Comment

Post is closed for comments.