Is there a way to place our company's number as the shipper's phone number? We don't want to be manually putting that in hundreds of times.
We use WooCommerce's Ship To Multiple Addresses plugin, which does not have a Phone field for the ship-to address. Any ideas?
Hi Rebecca,
It looks like you may have reached out to our Customer Success team and the issue is resolved, is that right? If it is not, please let me know and we'd be happy to help!
For any one else coming across this thread, it sounds like WooCommerce does not automatically require a phone number. However, if a phone number is provided for a WooCommerce order, it will sync into ShippingEasy.
ShippingEasy may be able to provide an option in the future to work around this limitation. It will likely manifest as a Shipping Rule, in which you could select which orders needed to have a specified phone number added to the "Ship to" address.
We'd love to hear if there are other shippers that also need a solution like this. Please share your thoughts in the comments below.
Please sign in to leave a comment.