When I use Autoship it doesn't seem to follow my settings to Advance the Ship Date. I have my account set up to set all shipments past 10 AM to the next day. But all of my Autoship orders have the same day I printed on them. This also means none of my Autoshipments were available on my USPS Scan Form.
When using Autoship, there is not a date switch option like there is through the normal shipping options either. It seems like Autoship and USPS Scan are not compatible.
Am I missing something?
Hello Commando, and thank you for you posting in our forums!
I'm sorry to hear you are having trouble with your Advance Date settings and Autoship orders. After checking your account I am unable to find an appropriate order example with which to trace down the problem with.
Since you are on a paid plan would you be able to contact us directly regarding this issue, at support@shippingeasy.com, or by using the phone/chat options in the top left corner of your account?
We are very interested in hearing more details about this issue and helping to resolve it quickly. If you can contact us directly, please have one or two orders ready that have not yet shipped, so we can test the problem first hand.
Thank you!