I have an account with you all and no matter how many time I have change my password it will no let me log in! I need to ship items out today.
I have an account with you all and no matter how many time I have change my password it will no let me log in! I need to ship items out today.
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Hello Brittney, and thank you for posting to our community.
After checking your account it looks like you may have been able to access it today after all.
Typically we recommend clearing cookies in your browser using the "From the beginning of time" or 'Obliterate the following items from' options.
The link below provides specific instructions for accessing that option in Chrome, along with links for several other web browsers if you are using one of those instead.
Troubleshoot: Logging into ShippingEasy
Can you please try that if you are still having trouble logging in?
If you are still unable to log into your account, since you are on the Starter plan feel free to email us at issues@shippingeasy.com and we can further help you gain access.
Thank you.