Sorry to hear you had a shipment that was damaged in transit. If the package included insurance such as Priority Mail, you (the shipper) can file a claim directly with the USPS. Steps for doing that can be found in the following article from our Knowledge Base:
Hi Donna,
Thank you for posting to our forums!
Sorry to hear you had a shipment that was damaged in transit. If the package included insurance such as Priority Mail, you (the shipper) can file a claim directly with the USPS. Steps for doing that can be found in the following article from our Knowledge Base:
How to: File a USPS insurance claim
If you have further questions, please post them in the comments here. Thanks!