Will not print

0
Answered

Labels are not printing. I've tried opening connecteast it comes up with a  "CallSpawnServer: Unexpected Response: $0." I've tried opening it from the start menu, and it tells me the username/password don't match when they do. 

Official Comment

Hello Zled Orders, thank you for posting in our community.

I responded to your similar post in a different thread, but wanted to make sure you received the response here as well.

It is not uncommon for an extra character/space to get added when copying the ConnectEasy passphrase from our site.

Can you try copying the credentials from your ShippingEasy account and pasting into a document on your computer? From there can you then copy and paste to ConnectEasy, making sure to avoid copying any extra spaces from the beginning or end of the Identifier and PassPhrase?

If that still fails to work, can you please send us a screenshot of the credentials entered into ConnectEasy and the error you receive, to the email link in the top left corner of your account?

Thank you.

Comment actions Permalink

Add a Comment

Please sign in to leave a comment.