I accidentally cancelled my account instead of switching to the free service? Can this be fixed?
Cancelled account accidentally
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Hi. I just canceled but meant to downgrade. Can you help?
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Hi Alicia,
Thank you for posting in our forums!
I was able to re-connect your account and downgrade it to the free Starter plan. You can see more about this plan in the links below:
What is the FREE Starter plan and what is included?
What happens if I ship more than 50 packages in a month on the Starter plan?
If we can assist with anything else, the forums will be the place to go so keep that in mind as you start shipping again. Thanks!