PayPal not storing Shipping Address from OpenCart 2.3.0.2 orders

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Hello,

I am using OpenCart 2.3.0.2 as my storefront, and using PayPal to process customer payments (both PayPal and Credit/Debit card payments).

I did some test orders in my OpenCart store, entered full address information, and the payments get processed thru PayPal just fine. However, when I log into PayPal, the orders in PayPal have NO address information, other than Country. When I sync Shipping Easy to PayPal, the blank addresses get pulled in to Shipping Easy. It is not feasible to have to enter the addresses in by hand just so I can create a shipping label. I realize this is not an issue with Shipping Easy, but I am hoping that some Shipping Easy user has encountered this problem, and has a fix. The OpenCart forums are full of suggested fixes for EARLIER versions of OpenCart, but none of them worked for me. Thanks in addvance.

Lucas Sanford
July 04, 2017 14:04
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Official Comment

Hello Lucas, and thank you for posting to our community!

As you mentioned, this issue appears to be the result of a communication problem between OpenCart and PayPal.

Hopefully someone from our community may have encountered this issue and will post about their experience and/or solutions.

In the meantime, however, I would also encourage you to check with both OpenCart and PayPal support and post in their respective forums as well.

Thank you and happy shipping!

Jacen P. [ShippingEasy]
July 04, 2017 17:55

2 comments
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There is a post on Stack Overflow on how to "fix" this issue, but it is from 2015, and their solution does not work. Must be something to do with the fact that I have a newer version of OpenCart (2.3.0.2), or PayPal is not doing things the same way anymore. In any event, PayPal is NOT storing Shipping Address (at least, not when I use the option to "Pay With a Debit or Credit Card").

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PayPal not storing Shipping Address from OpenCart 2.3.0.2 orders

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