ebay orders not syncing

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 My orders are not syncing from ebay even though it says it synced and there are no errors

Official Comment

Hi Moshe,

Thank you for posting to our forums!

Looking at your account, I see that you still have no new orders listed from eBay.

When you integrated your eBay account, did you follow the steps in the article linked below exactly?

How to: Integrate eBay store with ShippingEasy

Also, are the orders in a status that we currently sync?  You can see which statues we sync and more information about how to use ShippingEasy with eBay here:  

How to use ShippingEasy with eBay

If you still need assistance after that, please provide example order numbers, their corresponding statuses, and the dates the orders were placed in an email to us at issues@shippingeasy.com so we can troubleshoot further.

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