Hi, I am on a basic plan since 2014 but don't have any options for support (telephone, email, chat). Please help! I need to get in touch with someone about a template issue.
Hi, I am on a basic plan since 2014 but don't have any options for support (telephone, email, chat). Please help! I need to get in touch with someone about a template issue.
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Hello Noah, and thank you for posting to our community!
I'm very sorry you are having trouble reaching our support. Would you please email us directly at issues@shippingeasy.com, along with your full name, your ShippingEasy account name, and mention you would like to have access to our support. One of our account managers will be able to verify your account and explain how those options can be added to your account.
Thank you!