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"Return Service Requested"

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Is there any way to get a setting where all labels are defaulted to

"Return Service Requested" 

under the 'Additional Shipment Options" section?

  • Leigh Rohan
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Hello Linda,

Thank you for posting to our forums.

Would you be able to share more about your needs? Specifically in regards to which type of shipments you would need the Return Service Requested endorsement for, USPS, UPS, FedEx, DHL, etc..?

We look forward to hearing from you.

 

  • Jacen P. [ShippingEasy]
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It's for UPS Expedited Mail Innovations.  Is there a way to make it automatically select that option instead of having to click the drop down on every single order?

  • Leigh Rohan
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Hi Linda, and thanks for the additional reply/information.

Currently it is not possible to automatically assign the Endorsement options but I have logged your request and it will be under consideration for prioritization.

If there are any updates, we will be sure to update this post and direct other customers to share their feedback here as well!

Thanks again!

  • Jacen P. [ShippingEasy]
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this is what the post office does when we haven't checked "Return Service Requested": 

10/12/2018 9:17 A.M.  Wiggins, MS, United States Package undeliverable by post office, package disposed per instructions from the sender. Contact sender.
10/12/2018 9:03 A.M.  Wiggins, MS, United States Package forwarded to receiver's address that is on file with the post office
10/12/2018 7:54 A.M.  Wiggins, MS, United States Package out for post office delivery
10/12/2018 7:44 A.M.  Wiggins, MS, United States Package sorted by post office
10/12/2018 7:26 A.M.  Wiggins, MS, United States Received by the post office
10/12/2018 1:43 A.M.  Gulfport, MS, United States Package processed by post office
10/11/2018 9:30 A.M.  Gulfport, MS, United States Shipment Acceptance at Post Office
10/10/2018 11:00 A.M.  Gulfport, MS, United States Package transferred to post office
10/10/2018 8:47 A.M.  Morrow, GA, United States Package departed UPS Mail Innovations facility enroute to USPS for induction
10/10/2018 7:18 A.M.  Morrow, GA, United States Package received for sort by destination UPS Mail Innovations facility
10/09/2018 12:27 A.M.  Tolleson, AZ, United States Package transferred to destination UPS Mail Innovations facility
10/08/2018 6:52 P.M.  Tolleson, AZ, United States Package processed by UPS Mail Innovations origin facility
10/08/2018 5:56 P.M.  Tolleson, AZ, United States Package received for processing by UPS Mail Innovations
10/08/2018 5:55 P.M.  Gilbert, AZ, United States Shipment tendered to UPS Mail Innovations
10/06/2018 5:20 P.M.  United States

Shipment information received by UPS Mail Innovations

 

All that work, by us, by the post office, by UPS Mail Innovations.  It's very frustrating.

  • Leigh Rohan
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Hi Linda, 

Thank you very much for your post! We greatly appreciate your feedback. I’ve documented your request and it will be under consideration for prioritization. 

  • Bria B.
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