Shopify Shipment Sent Notification Throttling per Order Number

In situations where I have many shipments (split) for one Shopify order # some of the notifications back to Shopify will fail if purchased in batch. I believe it has something to do with sending too many requests to a single order # at a time. Normally about half the requests will fail and need retried. (Example, 3 out of 5 fail)

I would like to see some sort of throttling added in PER ORDER NUMBER, so that per order number requests trickle in and hopefully succeed the first time and there is no need to manually resend or wait for the hour retry.

Thanks!

James Martis
December 14, 2018 17:45
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3 comments
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James,

Thank you very much for your feedback! Customer feedback is incredibly helpful to us as a means of learning what could help our merchants, so we know which new features to build. This feature will be under consideration for prioritization.

Bria B.
January 18, 2019 03:59

I second this request! We use Shopify and split all orders by line item and SKU in ShippingEasy (so any order in Shopify with multiple items in it is treated as multiple shipments in ShippingEasy, all with the same order number).

So when those shipment notifications fail, our customers think only part of their orders have been fulfilled...

Thank you!

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Shopify Shipment Sent Notification Throttling per Order Number

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