1. ShippingEasy
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  3. Feature Requests | Productivity

Drop Shipping Email Notification

1

Not sure why this isn't automated.  It caught me off guard a couple times when customers were emailing asking for tracking information, I thought something was wrong with the email notifications.  

We ship a mix of from our store and drop ship, sometimes splitting orders to do so.

Not having an automated email sent to the customer when their drop shipped product ships doesn't make sense.  We have to manually send an email with their tracking information, which takes time and effort that should all be automated.

 

  • Chadwick Morehead
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1

Hi Chad, 

Thanks for posting in our forum! At this time, we don't have a specific release date for this feature but it is on our team's list to consider for prioritization. I've gone ahead and logged your support of this as well. 

  • Bria B.
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0

This was requested 3 years ago, and it's still not implemented? Can you please see about moving this up on the priority list? The fact that emails aren't sent when something is drop shipped makes absolutely zero sense.

  • Robert Resendez
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