1. ShippingEasy
  2. Community
  3. Community | Issues & Bugs

manually adding order disabled

0
Answered

After the conversion last night of Endicia to Stamps.com on my account, I cannot get the "Add Order" button to work. When I click the button nothing happens.

 

I have logged out and then back in but nothing is working so far.

  • Valera Smith
  • Follow

Official Comment

Hello there,

Sorry to hear that there is an issue with the interface for creating a manual order using the Add an Order button on the Orders page. I am going to have to look further into this issue.

In the meantime, the Quick Ship button there on the blue bar can also create manual orders and appears to be working fine.

I will get back to you by email as soon as we know more about the issue with the Add an Order button.

Thank you for bringing this to our attention!

  • Matthew F.
Comment actions Permalink
0

Thanks for the tip, Matthew. I've never used the quick ship button before.

  • Valera Smith
Comment actions Permalink
0

Hi there,

Just wanted to confirm the Add an Order button has been fixed!

 

  • Matthew F.
Comment actions Permalink

Add a Comment

Please sign in to leave a comment.