Unfortunately ShippingEasy won't work for us anymore because our wholesale platform doesn't integrate directly.  That normally wouldn't be a problem because we could manually upload orders, but the orders.csv file that is generated from our store always includes many orders (not just new orders) because often the status has been updated or items have changed due to backorders, etc.

We need the order import process to recognize duplicate orders and update them instead of just importing them again.  This causes our inventory to be completely off, among all the other obvious problems.  It would be so simple for ShippingEasy to just update existing orders.  In fact, I'm surprised the system even allows orders with the exact same Order # to be added a second time. ?

A more difficult way to handle this, but a possible alternative, would be to allow order import automations. Right now there are only shipping automations, but if we could set up rules for what actions to take upon import, then we could set triggers that would exclude orders that have already been imported.