UPS with ShippingEasy

UPS is a multinational carrier shipping to over 220 countries. ShippingEasy lets you connect your UPS accounts, access UPS services, and negotiate rates right from ShippingEasy.

Once connected, you can use the multi-carrier Rate Comparison Tool to ensure you always get the best rate.

Log in to UPS or create a username to set up an account.

UPS Integration Requirements

Connection Requirements:

  • An active UPS account

  • UPS account number

  • Rate Type

  • Most recent invoice

Shipment Requirements:

  • UPS requires a Ship From Company Name. Read the Assign Ship From Addresses Guide to learn more.

  • UPS uses dimensional weight (DIM) when calculating rates. When creating the label, always include the shipment's dimensions and weight to receive the correct rates. Incorrect weight or dimensions may result in post-shipping adjustments on your UPS invoice.

Connect UPS to ShippingEasy

To connect a UPS account to ShippingEasy:

  1. Click the Connect UPS button.

    Box highlights Connect UPS button
  2. Under UPS Account Information, insert your UPS Account Number (also known as your UPS Shipper Number).

    UPS Account info fields for Account number and Rate Type
  3. Choose the Rate Type from the drop-down:

    • Customer Counter

    • Daily Pickup

    • One Time Pickup

    You can change your pickup options, or schedule a pickup, via your UPS account settings. Learn more about UPS pickup options.

  4. Specify the Return Shipment Method you want to use for return labels.

  5. Check the box for UPS SurePost enabled if your UPS account includes SurePost services. Learn more about SurePost.

  6. Next, enter the "UPS Invoice Information" for your account. Use a paper or downloaded invoice from within the past 45 days and carefully insert this data.

    Tip

    When entering the Invoice Amount, omit the $ sign and only enter a numeric value. Ex: 20.16.

  7. Check Yes, I Have Negotiated Rates if this is set up on UPS. This will allow UPS to return your rates on the ORDERS page for your shipments. If rates are not enabled, you will receive a warning message that negotiated rates on the account are not enabled. Learn more about UPS negotiated rates.

  8. Verify your "Company Details". Please ensure the contact details entered match exactly what is on your UPS invoice. UPS is especially particular on the data entry for two specific fields:

    • Postal Code: only enter the first 5 digits of the billing zip code. Ex: 78765

    • Phone Number: enter with all numerical digits - no dashes/hyphens/spaces. Ex: 5555555555

  9. Review the "Terms and Conditions". Once finished, scroll all the way down to the bottom of the page and select the Yes, I accept this agreement.

  10. Click Connect Account.

Important

UPS has a very sensitive authentication process. Be sure to enter the required information carefully, paying careful attention to punctuation and capitalization. If you have 3 failed connection attempts, your account will be locked out for a 24 hour period.

UPS Available Services and Carrier Options

A service when you send a letter or parcel, in which the person receiving it must sign a document showing that it has arrived.

Signature Confirmation provides shippers with the recipient's name and the delivery date, time, and location; a copy of the recipient's signature will also be faxed, mailed, or e-mailed to you upon request.

A service ensures that the recipient of the mail items is at least 21 years of age or above. The recipient or a resident of the recipient's address must show a photo identification form to the delivery employee for age confirmation. Learn more about confirmation options.

The carrier integration will deliver a shipment on Saturday for an extra fee.

The declared value of a package represents our maximum liability in connection with the shipment of that package, including, but not limited to, any loss, damage, delay, or misdelivery relating to that shipment.

A carrier can apply a surcharge or fee if the package requires extra effort to process and transport. Overweight and oversized packages are examples.

The carrier integration automatically sends commercial invoices and customs forms electronically.

ShippingEasy can perform an End of Day process for the carrier and creates an End of Day PDF or electronic file. The End of Day process can be mandatory or optional, based on the carrier and your account with them. PDF files will be printed and provided to the carrier. Electronic files will be submitted to the carrier electronically.

ShippingEasy allows you to customize labels with shipment options. Learn more about customizing shipping labels.

The carrier integration supports billing postage costs to a third party.

The carrier international offers shipping for tobacco and vape products using ShippingEasy.

Smart PickupSimple Rate

Find UPS Invoice & Access My Rates

ShippingEasy supports connecting your existing UPS account to access your negotiated rates. Once the integration is complete, you can view your most current UPS rates within your ShippingEasy account.

Finding Your UPS Invoice

To find your UPS invoice information to integrate with ShippingEasy, follow these simple steps:

  1. Log in to the UPS Billing Center using your UPS.com profile username and password.

  2. Select the Invoice & Archive History tab from the "Overview page".

    UPS billing center Archive History highlighted
  3. Search for a date range to view Open/Past Due invoices.

  4. Select an invoice, and download it.

Using Your UPS Invoice to Access Negotiated Rates in ShippingEasy

To use this information to register with ShippingEasy, you will need the following information from your invoice:

  1. The billing address that is associated with the UPS account.

  2. Your invoice number, invoice date, invoice amount, and control ID.

    The invoice number, date, and control ID  can be found at the top right of your invoice.

    The invoice amount is the total dollar value due for the invoice.

    UPS delivery service invoice with highlights

Tip

For questions about your invoice, please call UPS directly: 800-811-1648 (Mon-Fri 8 am-9 pm ET).

Special Considerations for UPS

Multiple UPS Accounts

Add multiple UPS accounts in two ways:

Adding Insurance to UPS Shipments

  • When using negotiated rates, insurance costs will display within the total rate.

    ODET-UPSNegRates__Insurance__MRK.pdf
  • When negotiated rates are not used, the insurance cost will be broken out in the total rate.

    ODET-_UPSNoNegRates__Insurance__MRK.pdf

Saturday Delivery

  • Enable this option for guaranteed package delivery on a Saturday. You must select this option to guarantee Saturday delivery. If this option is not selected, the package will not be eligible for a UPS Guaranteed Service refund, even if the estimated delivery date shows an estimated delivery on a Saturday.

    See the UPS page on Saturday Delivery for more information and restrictions.

UPS Rate and Billing Information

  • Once you create a shipment, you are billed by UPS directly based on the rates you negotiated with UPS.

  • When a package is delivered, the mail carrier will determine the final cost, including any surcharges. If you are being charged a different amount in UPS from what is shown in ShippingEasy, there may be additional surcharges for your shipment. Learn more about UPS surcharges.

  • The rates you receive for UPS are only quotes. UPS reserves the right to add additional fees to a shipment after delivery.

Customs Forms with UPS Paperless Invoicing

  • UPS Paperless Invoicing is a free service that eliminates the need for paper invoices by electronically transferring your international shipping information to UPS, thereby expediting the clearance process for Customs officials. Contact your UPS representative to have this enabled.

  • International labels will have "EDI" on the label in lieu of printing customs forms.

  • UPS Paperless Invoicing also provides an electronic Certificate of Origin for shipments to and from the United States and Canada. The Certificate can help you get preferential duty treatment.

  • When shipping First Class International Mail to any destination,  or Priority Mail International to Military Mail and U.S. Territories, the total value of the shipment cannot be more than $400. The value would need to be adjusted or, depending on the package details, the order could be split.

UPS Paperless Invoice Labels Must Be Shipped Within 14 Days

UPS requires international packages that use paperless invoicing (EDI) be shipped within 14 days of creating the label. This ensures the shipment details are still in their system during the parcel’s transit to its destination. If a package has not been shipped within 14 days of label creation, UPS recommends voiding the label and creating a new one to decrease the chances of holds at customs.

Disconnect a Carrier

If you want to disconnect a carrier, simply click Disconnect to the right of the carrier name:

Box highlights Disconnect option

A service when you send a letter or parcel, in which the person receiving it must sign a document showing that it has arrived.

Signature Confirmation provides shippers with the recipient's name and the delivery date, time, and location; a copy of the recipient's signature will also be faxed, mailed, or e-mailed to you upon request.

A service ensures that the recipient of the mail items is at least 21 years of age or above. The recipient or a resident of the recipient's address must show a photo identification form to the delivery employee for age confirmation. Learn more about confirmation options.

The carrier integration will deliver a shipment on Saturday for an extra fee.

The declared value of a package represents our maximum liability in connection with the shipment of that package, including, but not limited to, any loss, damage, delay, or misdelivery relating to that shipment.

A carrier can apply a surcharge or fee if the package requires extra effort to process and transport. Overweight and oversized packages are examples.

The carrier integration automatically sends commercial invoices and customs forms electronically.

ShippingEasy can perform an End of Day process for the carrier and creates an End of Day PDF or electronic file. The End of Day process can be mandatory or optional, based on the carrier and your account with them. PDF files will be printed and provided to the carrier. Electronic files will be submitted to the carrier electronically.

ShippingEasy allows you to customize labels with shipment options. Learn more about customizing shipping labels.

The carrier integration supports billing postage costs to a third party.

The carrier international offers shipping for tobacco and vape products using ShippingEasy.

Smart PickupSimple Rate

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