UPS Mail Innovations is a combined effort between UPS and USPS. With UPS Mail Innovations, packages are picked up by UPS and delivered to recipients by USPS. UPS Mail Innovations allows for more flexible and convenient deliveries.
UPS Mail Innovations is a contracted service. Contact your UPS account manager to enable your UPS account for Mail Innovations.
UPS Mail Innovations is Only Available for Existing UPS Accounts
UPS from ShippingEasy One Balance does not support Mail Innovations.
If you have connected your existing UPS account to ShippingEasy, you can enable UPS Mail Innovations through your settings. Learn more about connecting your UPS account to ShippingEasy.
An active UPS account with UPS Mail Innovations enabled by UPS.
UPS Mail Innovations Cost Center number. The Cost Center is displayed on all UPS Mail Innovations shipping labels.
Shipping with UPS Mail Innovations
UPS Mail Innovations packages are inducted into the USPS network within 48 hours of pickup by UPS. USPS will then deliver the package within one to five days.
UPS Mail Innovations does not operate on weekends. Be sure to plan accordingly if you need your shipment to get to your recipient before a Saturday or Sunday.
End of Day manifests are not required to ship UPS Mail Innovations shipments. Information about each shipment is already electronically submitted to UPS during the label creation process.
The order number is used as the Package ID value on a UPS Mail Innovations shipping label.
If the order does not have an order number, "ID" will be printed for the Package ID.
Prepaid UPS Mail Innovations return labels are not supported.
UPS does not provide insurance for UPS Mail Innovations shipments. You can, however, purchase insurance through Shipsurance, our partner for shipment insurance. [Learn more about adding Shipsurance to your shipments in ShippingEasy.]
The software for UPS Mail Innovations provided to ShippingEasy by UPS does not provide shipping rates for Mail Innovations shipments. You will not see a cost on the READY TO SHIP, READY TO PRINT, or SHIPMENT HISTORY pages in ShippingEasy.
UPS Mail Innovations does not include a label barcode or a live tracking number for domestic and international shipments using the BPM Flats, Standard Flat, or Flats package types.
Delays in tracking updates or loss of the ability to track your package may occur when your package is handed off from UPS to USPS. UPS Mail Innovations advises both shippers and recipients to expect your packages to arrive normally, as this has been known to happen.
For international shipments, ShippingEasy always prints a single 4x6 shipping label.
Customs information is printed on the UPS Mail Innovations shipping label for international shipments. Customs forms do not need to be printed separately.
For all countries for which electronic submission of customs information is supported by UPS, customs information for your UPS Mail Innovations shipments will be sent automatically as part of the label creation process.
The software for UPS Mail Innovations provided to ShippingEasy by UPS does not support specifying a shipper name for the signature line of an international Mail Innovations shipment.
Even if your International Settings in ShippingEasy specify a name to include as the signature on customs forms, the signature line on UPS Mail Innovations labels will always be blank.