View Shipment Details | How To

Once you have created a label, the order record becomes a shipment. A shipment cannot be modified but can provide post-shipping information and features. If there is an error in the shipment, you can cancel the label and create a unique duplicate shipment.

You can view shipment summary information, including your customer's destination details, package contents, and applied rules.

Need to See Carrier Details?

Use Global Search to look up a shipped order and view shipment details like the carrier service. This information will be listed in the Carrier field.

Access shipments by clicking SHIPPING >> SHIPMENT HISTORY in the sidebar navigation.

Click the row to open the Shipment Details slide out. Your shipment summary will appear.

A shipment summary

Shipment Details Slide Out Features

Once you open the Shipment Details slide out, you can access shipment tracking information, an option to reprint a label, and Internal Shipment Notes.

Clicking on the tracking number has two view options depending on your account setup.

  • Branded Tracking Notification - This notification is what is sent to your customer if Branded Tracking has been enabled on your account.

    BT_SHPDetails.png
  • Carrier Tracking Page - This opens the carrier tracking page with the shipment status and point of delivery.

    USPS_Tracking_DeliveredvAccepted.png

Click on the SHP_SHPDet_Copy_Icon.png to copy the tracking number.

Click on the SHP_SHPDet_Printer_Icon.png to open a PDF of your label or if you have ConnectEasy installed, reprint a label.

Internal Shipment Notes:

View or edit notes about the shipment. Internal notes do not display outside ShippingEasy and are meant to help organize your shipping process. Learn more about notes in ShippingEasy.

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How do I download all shipment history for last year?

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