View My Customer Order Comments | How To

For many store platforms, ShippingEasy will sync your customers' order comments. The comment bubble icon on the ORDERS page indicates that the order has a comment that the buyer entered in the shopping cart on your store platform.

Customer Comments Icon

ShippingEasy Syncs Customer Comments from These Stores

  • Amazon*

  • ChannelAdvisor*

  • Etsy*

  • Magento*

  • PayPal*

  • Shopify*

  • Solid Commerce

  • Volusion*

  • WooCommerce*

View Your Customer Comments

  1. Click on More Filters in the filters toolbar above the orders.

    ORD_filterToolbar_MoreFilters_MRK.png
  2. Expand Notes in the list of filters. Then, check the Customer option.

    Expand the Notes filter and select Customer
  3. Click on the comment bubble icon to open the Order Details so that you can view the Customer Comments located under "Notes".

    Click on the comment bubble icon to open the Order Details so that you can view the ​Customer Comments​​ located under "Notes".

Comments

Add a Comment

Please sign in to leave a comment.

    Tags:
  • gift
  • answerbot_article_public
  • shopify