How long does it take for my orders to download after I have added my store?

For most store platforms, order download starts immediately after you have added a store. As orders are downloaded, ShippingEasy validates each order's address which could take up to 1-2 seconds per order.

On initial sync, ShippingEasy will retrieve several days of unshipped order history. The specific number depends on the platform.

Some stores permit custom statuses. So depending on the settings that you select during account setup, not all unshipped orders may sync.

Learn more about custom statuses for these stores: