Whether your orders are set to download automatically or manually, there are a couple ways you can see a record of the last successful sync with your store.
Click the arrow next to the Sync button at the top left above the list of orders on the ORDERS page.
View the Last Synced date and time listed below the name of each connected store.
If the last sync was today, then only the time will be displayed.
Sync a Single Store
Click the Sync button next to any store to sync orders from just that store.
View the Last Store Sync: date and time listed under your store name.
Certain store platforms will not display the "Last Store Sync" information.
With these stores, orders are pushed through to ShippingEasy, rather than ShippingEasy requesting a download of orders.
The following platforms push orders through to ShippingEasy, appearing instantaneously after being placed:
Navigator Business Systems