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Find When Orders Last Synced from Store | How To

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ShippingEasy Content Team

Updated

Whether your orders are set to download automatically or manually, there are a couple of ways you can see a record of the last successful sync with your store.

Find Last Sync Time on the ORDERS Page

  1. Click the arrow next to the Sync button at the top left above the list of orders on the ORDERS page.

    Click the arrow next to the Sync button at the top left above the list of orders on the ORDERS page.

  2. View the Last Synced date and time listed below the name of each connected store.

    If the last sync was today, only the time will be displayed.

    View the ​Last Synced​​ date and time listed below the name of each connected store.

Sync a Single Store

Click the Sync button next to any store to sync orders from just that store.

Find Last Sync Time on the STORE SETTINGS Page

  1. Go to SETTINGS and click on the STORES & ORDERS page under the INTEGRATION section.

    ShippingEasy side navigation with Settings highlighted
    Integration settings with Stores & Orders option highlighted

  2. View the Last Store Sync: date and time listed under your store name.

    View the ​Last Store Sync:​​ date and time listed under your store name.

Certain store platforms will not display the "Last Store Sync" information.

With these stores, orders are pushed through to ShippingEasy, rather than ShippingEasy requesting a download of orders.

The following platforms push orders through to ShippingEasy, appearing instantaneously after being placed:

  • Navigator Business Systems

  • OpenCart

  • PrestaShop

  • SynCommerce

  • WooCommerce

  • X-Cart

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  • time
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  • import
  • download
  • last sync